In human services fields, innovation is often framed as new systems, tools, compliance structures, and metrics. Real innovation begins somewhere quieter. It begins when a leader decides to lead whole humans, not just employees. Over the course of my career, staff members came into my office, closed the door, and asked questions unrelated to curriculum or evaluation frameworks. How do I start saving for retirement in my twenties? How do I get divorced? Should I go back to scho
